2. Basis of Contract

3. The Price

3.1. The prices payable for Services are clearly set out on Our Website.

3.2. Prices are inclusive of any applicable value added tax or other sales tax.

3.3. When you subscribe for a subscription Service, that payment may not cover other Services, for which we will ask you to pay either by addition to your subscription or by a single payment.

3.4. All monies paid by you to us are non-refundable and cancellation and/or termination of this agreement by you or us at any time for any reason will not entitle you to a refund of monies paid.

4. TunerDealer subscription terms 

4.1. Details of the cost and benefits of TunerDealer subscription are as set out on Our Website and accordingly updated from time to time.

4.2. TunerDealer.com subscription services are provided on a 30 day rolling contract basis.

4.3. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you 14 days within which you may cancel your subscription and ask for a full refund of your money. However, our [members / customers / subscribers] want to use our services immediately. For that reason, our Service is designed so that you can start using Our Website immediately.

4.4. So, if you wish to subscribe, you must first instruct us to allow you to use our Service immediately, knowing that you will lose your right to the 14 day “cooling off” period.

4.5. You do not have to take any action for this to apply. By accepting these terms and conditions, you do instruct us to give you immediate access / provide the TunerDealer Service. You know that by doing so, you may not be entitled to a refund.

4.6. Apart from your cancellation right, termination of TunerDealer subscription will be regulated by this contract set out in paragraph 14 below.

4.7. We reserve the right to modify the TunerDealer subscription rules or system and to change the terms and conditions of this agreement at any time, without notice. Your continued use of the TunerDealer Service after such modifications shall be deemed an acceptance by you to be bound by the terms of the modified agreement. The terms that apply to you are those Posted here on Our Website on the day you subscribe to Our Website.

5. Renewal Payments

5.1. At any time, you may use the “My Account” function on Our Website to access your personal information and change your requirements for Services, pause or cancel a subscription.

5.2. At expiry of your 30 day TunerDealer.com subscription we shall automatically take payment from your credit card and shall confirm the renewal of your TunerDealer.com subscription for a further period by sending you an email message.

5.3. Subject to last previous sub-paragraph, you may cancel a new subscription Service within 14 days after the day we confirm your subscription. If you do so we will refund your subscription cost within 30 days of receipt of this request.

5.4. Other than the limitation set out above any subscription Service cost is non-refundable and non-transferable.

6. Security of your credit card

We take care to make Our Website safe for you to use.

6.1. Card payments are not processed on a page controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.

6.2. If you have asked us to remember your credit card details in readiness for your next purchase or subscription, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process your automatic monthly payments or other transactions which you have initiated.

7. Your account and personal information

7.1. When you visit Our Website, you accept responsibility for any action done by any person using your name, account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

7.2. You agree that you have provided accurate, up to date, and complete information about yourself. We are not responsible for any error made as a result of such information being inaccurate.

7.3. You agree to notify us of any changes in your information immediately it occurs. If you do not do so, we may terminate your account.

8. How we handle your data

8.1. Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018 which is at https://tunerdealer.com/privacy-policy

8.2. If you Post a Contribution to any public area of Our Website it becomes available in the public domain. We have no control over who sees it or what anyone does with it.

8.3. Vehicle Listings and other restricted information are also available in the public domain. It is important that material you Post is accurate and complete, but you should avoid Posting unnecessary confidential information.

8.4. Posting a Contribution does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.

8.5. You understand that you are personally responsible for your breach of intellectual property rights, defamation, or any law, which may occur as a result of any Contribution having been Posted by you;

8.6. You accept all risk and responsibility for determining whether any Contribution is in the public domain and not confidential.

8.7. Please notify us of any security breach or unauthorised use of your account.

9. Restrictions on what you may Post to Our Website

We invite you to Contribute Content to Our Website in several ways and for different purposes. We have to regulate your use of Our Website to protect our business and our staff, to protect other users of Our Website and to comply with the law. These provisions apply to all users of Our Website.

We do not undertake to moderate or check every item Posted, but we do protect our business vigorously. If we believe Content Posted breaches the law, we shall co-operate fully with the law enforcement authorities in whatever ways we can.

You agree that you will not use or allow anyone else to use Our Website to Post a Contribution, upload Content or undertake any activity which is or may:

9.1. be unlawful, or tend to incite another person to commit a crime;

9.2. consist in commercial audio, video or music files;

9.3. be obscene, offensive, threatening, violent, malicious or defamatory;

9.4. be sexually explicit or pornographic;

9.5. use a Posting to solicit responses from vehicle buyers other than in the terms proposed by this agreement;

9.6. include anything other than words (i.e., you will not include any symbols or photographs);

9.7. link to any of the material specified in this paragraph;

9.8. use distribution lists that include people who have not given specific permission to be included in such distribution process;

9.9. send age-inappropriate communications or Content to anyone under the age of 18.

10. Sellers: Vehicle Listing: restricted content

In connection with the restrictions set out below, we may refuse or edit or remove a Vehicle Listing which does not comply with these terms or does not constitute a vehicle that is appropriate for Our Website.

In addition to the restrictions set out above, a Vehicle Listing must not contain:

10.1. hyperlinks, other than those specifically authorised by us;

10.2. keywords or words repeated, which are irrelevant to the Vehicle Listed.

10.3. the name, logo or trademark of any organisation other than that of you or your client.

10.4. inaccurate, false, or misleading information;

11. Removal of offensive Content

11.1. For the avoidance of doubt, this paragraph is addressed to any person who comes on Our Website for any purpose.

11.2. We are under no obligation to monitor or record the activity of any user of Our Website for any purpose, nor do we assume any responsibility to monitor or police internet-related activities. However, we may do so without notice to you and without giving you a reason.

11.3. If you are offended by any Content, the following procedure applies:

11.3.1 your claim or complaint must be submitted to us by email at info@tunerdealer.com

11.3.2 we shall remove the offending Content as soon as we are reasonably able;

11.3.3 after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;

11.3.4 we may re-instate the Content about which you have complained or not.

11.4. In respect of any complaint made by you or any person on your behalf, you now irrevocably grant us a licence to publish the complaint and all ensuing correspondence and communication, without limit.

11.5. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.

12. Security of Our Website

12.1. If you violate Our Website, we shall take legal action against you.

12.2. You now agree that you will not, and will not allow any other person to:

12.2.1 modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.

12.2.2 link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a user who accessed Our Website by typing the URL into a standard browser;

12.2.3 download any part of Our Website, without our express written consent;

12.2.4 collect or use any product listings, descriptions, or prices;

12.2.5 collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;

12.2.6 aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;

12.2.7 share with a third party any login credentials to Our Website;

12.3. Despite the above terms, we now grant a licence to you to:

12.3.1 create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.

12.3.2 you may copy the text of any page for your personal use in connection with the purpose of Our Website or a Service we provide.

13. Storage of data

13.1. We assume no responsibility for the deletion or failure to store or deliver email or other messages.

13.2. We may, from time to time, set a limit on the number of messages you may send, store, or receive through the Service. We may delete messages in excess of that limit. We shall give you notice of any change to your limit, except in an emergency.

13.3. You accept that we cannot be liable to you for any such deletion or failure to deliver to you.

13.4. We maintain reasonable procedures for general backup of Our Data for our own purposes but we give no warranty that your data will be saved or backed up in any particular circumstances unless we have made specific contractual arrangements with you in writing.

14. Termination

14.1. You may terminate this agreement at any time, for any reason, with immediate effect. You may terminate the agreement either by sending notice to us by email, or by completing the form on Our Website and submitting it. We reserve the right to check the validity of any request to terminate your subscription.

14.2. If you or we terminate your account, all your account information may be deleted from our servers.

14.3. We may terminate this agreement at any time, for any reason, with immediate effect by sending you notice to that effect by post or email.

14.4. Termination by either party shall have the following effects:

14.4.1 your right to use the Services immediately ceases;

14.4.2 we are under no obligation to forward any unread or unsent messages to you or any third party;

14.4.3 in the event of such termination by us, we will within 30 days refund to you the balance of your subscription outstanding for any Service, pro rata with time not elapsed.

14.5. There shall be no re-imbursement or credit if the Service is terminated due to your violation of the terms of this agreement.

15. Interruption to Services

15.1. If it is necessary for us to interrupt the Services, we will give you reasonable notice where this is possible and when we judge the down time is such as to justify telling you.

15.2. You acknowledge that the Services may also be interrupted for many reasons beyond our control.

15.3. You agree that we are not liable to you for any loss, foreseeable or not, arising from any interruption to the Services.

16. Intellectual Property

You agree that at all times you will:

16.1. not do anything which does or might reduce the value of our Intellectual Property or challenge our ownership of it.

16.2. notify us of any suspected infringement of the Intellectual Property;

16.3. so far as concerns software provided or made accessible by us to you, you will not:

16.3.1 copy, or make any change to any part of its code;

16.3.2 use it in any way not anticipated by this agreement;

16.3.3 give access to it to any other person than you, the licensee in this agreement;

16.3.4 in any way provide any information about it to any other person or generally.

16.4. not use the Intellectual Property except directly in our interest.

17. Warnings and explanations

17.1. You use Our Website at your own risk.

17.2. We do not moderate or censor Vehicle Listings or any other Content Posted by users of Our Website but if we decide to remove any Content, we do not have to give you the reason why we have done so.

17.3. Our Website contains Content Posted by many people. By its very nature other people’s information may be offensive, harmful, incomplete or inaccurate.

17.4. Access to and use of Our Website may be unlawful in some countries by some people.

17.5. You cannot rely on a person being who he claims to be or that he is acting honestly. Beware of dealing with strangers and children. (People over the age of 16 are allowed to use Our Website, but that may not prevent younger children from coming onto Our Website and using it fraudulently).

17.6. Our Website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website or from your buying services or goods via such a website.

17.7. Our Website may contain advertisements for goods, services or information. We do not investigate the value or use of any goods or services advertised nor the commercial integrity of any advertiser.

18. Disclaimers and limitation of liability

18.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.

18.2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

18.3. We make no representation or warranty that the Services will be:

18.3.1 useful to you;

18.3.2 of satisfactory quality;

18.3.3 fit for a particular purpose;

18.3.4 available or accessible, without interruption, or without error;

18.4. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.

18.5. You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Services concerned.

18.6. We shall not be liable to you for any loss or expense which is:

18.6.1 indirect or consequential loss; or

18.6.2 economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it.

18.7. This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies (who may enforce this provision under the Contracts (Rights of Third Parties) Act 1999, as well as to us.

18.8. If you become aware of any breach of any term of this agreement by any person, please tell us by email at info@tunerdealer.com. We welcome your input but do not guarantee to agree with your judgement.

19. You indemnify us

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

19.1. your failure to comply with the law of any country;

19.2. your breach of this agreement;

19.3. any act, neglect or default by any agent, buyer, licensee or customer of yours;

19.4. a claim in contract or tort, arising from your use of the Services

19.5. For the purpose of this paragraph, you agree that the cost of our management and technical time is properly recoverable and can reasonably be valued at £100.00 per hour without further proof.

19.6. Although this agreement shall be interpreted in accordance with the laws of England, software downloaded from or via Our Website may also be subject to export control law of the United States of America or other jurisdictions. If you breach those laws, you will have committed an offence in that or those countries. By downloading or using such software, you now represent and warrant that you are not located in, under the control of, or a national or resident of any such country.

20. Dispute resolution

The following terms apply in the event of a dispute between the parties:

20.1. If you are not happy with our services or have any complaint then you must tell us by email message to info@tunerdealer.com or an updated address which you will find on Our Website.

20.2. Detailed information about our complaint handling procedure is at https://tunerdealer.com/faq

20.3. If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

21. Miscellaneous matters

21.1. You undertake to provide us your current land address, e-mail address and telephone number as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.

21.2. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

21.3. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.

21.4. If you are in breach of any term of this agreement, we may:

21.4.1 terminate your account and refuse access to Our Website;

21.4.2 remove or edit Content, or cancel any order at our discretion;

21.4.3 issue a claim in any court.

21.5. Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.

21.6. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

21.7. Any communication to be served on either of the parties by the other shall be delivered by hand or sent by first class post or recorded delivery or by e-mail.

It shall be deemed to have been delivered:

if delivered by hand: on the day of delivery;

if sent by post to the correct address: within 72 hours of posting;

If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender.

21.8. This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise, except that any provision in this agreement which excludes or restricts the liability of our directors, officers, buyers, subcontractors, agents and affiliated companies, may be enforced under that act.

21.9. Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond its reasonable control, including any labour dispute between a party and its buyers.

21.10. In the event of any conflict between any term of this agreement and the provisions of the articles of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

21.11. The validity, construction and performance of this agreement shall be governed by the laws of England and Wales and you agree that any dispute arising from it shall be litigated only in that country.

Notice of right of cancellation: Right to Cancel

Information about your statutory right to cancel

Your right to cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire 14 days after the contract was made. That means you can cancel before you have downloaded the product or we have delivered it to you.

Exception when you opt out

Before we agree to provide our service, we therefore ask that you give up your right to cancel, as the law allows. If you do not agree, we shall not work for you.

If you tick the box on our website to confirm acceptance of this agreement you:

• • • confirm that you want us to supply services before the expiry of 14 days.

AND

• • • confirm that you want us to start work for you in any service provision, whether this is incidental to a product or sold separately.

AND

• • • accept that you will lose your right to cancel the contract.

AND

• • • understand that your agreement is a term of the contract between us.